Shipping & Returns

Items marked PoshWorn Verified ship from our warehouse. Community items ship directly from their sellers.

• PoshWorn Verified orders are packed and shipped from our warehouse, typically within 2 business days of purchase.
• Community items are shipped by the seller, typically within 5 business days of the sale. Any shipping charge for a community item is shown before checkout (many sellers ship free).
• You'll receive tracking once your order ships — for community items, tracking appears on your order page as soon as the seller ships.
• Delivery times vary by carrier and destination. We currently ship within the United States.
• Because every item is one-of-one, once purchased it's reserved and prepared just for you.

We want you to love what you get. If something arrives not as described or damaged in transit, we'll make it right.

• You may request a return within 14 days of delivery for items that are materially not as described or damaged in transit.
• Items must be returned unworn, unwashed, and with any tags intact.
• Approved returns are refunded to your original payment method once we receive and inspect the item.
• Because inventory is pre-owned and one-of-one, normal signs of prior use consistent with the item's stated condition grade aren't eligible for return.

Community items: your payment is held by PoshWorn and the seller isn't paid until after delivery, so not-as-described claims are handled by us — not the individual seller. Report the issue within 14 days of delivery and we'll investigate and, where appropriate, refund you from the held funds.

To start a return or claim, contact support@poshworn.com with your order number.

• When your listing sells, ship within 5 business days to the address shown in your seller dashboard.
• Choose your shipping option per listing: ship it yourself (buy postage anywhere and add tracking), or use a PoshWorn prepaid label — its exact cost is deducted from your earnings.
• Your earnings are: sale price + buyer-paid shipping − marketplace fee − prepaid label cost (if used). The math is shown before you publish and on every sale.
• Payouts are issued to your chosen method after the carrier confirms delivery.
• Sales that never ship may be cancelled and refunded to the buyer.

• Selling is free to ship — we provide a prepaid shipping label when you accept a provisional offer.
• Offers are provisional until we physically inspect your items on arrival; the final offer is confirmed after inspection.
• Payouts are issued to your chosen method (PayPal, Venmo, ACH, or check) after inspection.

Items you sell to PoshWorn are not returned. When you accept an offer, you agree that items which don't pass inspection are donated or responsibly handled according to the choice you make at submission — they are not shipped back. Full details are in our Terms of Service.

Anything unclear? We're happy to help at support@poshworn.com.